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We’ve Updated Our AI Chatbot

We updated our general inquiry AI chatbot on Tuesday, September 1. It’s available 24/7 to answer your questions about administrative procedures and municipal services.

The new AI chatbot uses generative artificial intelligence to understand the context of questions and conversations so that it can provide more natural and flexible responses.
Just click on the Shinjuku Shin-chan icon at the bottom right of the city’s website to start your interaction. You can also open the menu on the talk screen of Shinjuku City’s official LINE account and click on the “ask AI” button to make inquiries. We encourage you to use this convenient service.

Inquiries	Public Hearing Section, City Administrative Information Division Tel: 03-5273-4065

September 5, 2026