Use the TV Interpreter System
You can use a tablet-based interpreting system to help you complete procedures and receive consultations at City Office. After you select a language via the device, you will be connected with an interpreter via video telephone who will handle the interaction.
Available Locations
Shinjuku City Office Main Bldg.; Shinjuku City Office Branch, New Wing of Annex 2; Shinjuku Multicultural Plaza; Comprehensive Children’s Center; Families with Children Support Center (four facilities); Public Health Centers (four facilities).
Note: Since the number of tablets available is limited, you may not always be able to use the system.
Languages and Hours
Note: Weekdays for all languages, during service counter hours (until 5 p.m.). The starting hour varies depending on the language, as shown below:
From 8:30 a.m. English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Filipino and Nepalese
From 9 a.m. Thai, Hindi, Indonesian, Khmer, Myanmarese (Burmese) and Malay
From 10 a.m. French and Russian
For Ukrainian and Bengali, please contact the facility in advance.
| Inquiries | Multicultural Society Promotion Section, Multicultural Society Promotion Division Tel.: 03-5273-3504 |
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July 5, 2026