Shinjuku City Office

You must visit the City Office to complete various procedures. Japanese is spoken at the service desks. If possible, please visit the City Office with someone who can speak Japanese. The Foreign Resident Advisory Corner is located on the first floor of Shinjuku City Office. If you have any questions or concerns, please ask for advice.
For information about City Office hours, click here.

Note: The telephone number for the City Office is 03-3209-1111. The main switchboard operator will answer the call in Japanese. Please describe your situation or give the extension number slowly in Japanese. The operator will connect your call to the appropriate office.

Holiday Service Counter

A holiday service counter that handles some administrative procedures is open on the fourth Sunday of every month. Please use this service if you cannot come to the City Office on weekdays.
For information about procedures handles, click here.