Emergency Telephone Numbers

To Call the Police to Report a Crime or Accident, Dial 110 (no area code necessary; available on a 24-hour basis, free of charge)

When you call, give information in the following order:
1.Say whether you are calling to report an accident or a crime.
2.Give the location or address of the incident.
3.Give your name.
Notes:
1.If anyone is injured, an ambulance will be dispatched if you tell the police.
2.If you are a victim of a robbery or other such crime, report it to the police immediately.
3.If your bankbook or credit card is stolen, please contact your bank or credit card company immediately to prevent it being used fraudulently.

To Call the Fire Brigade or Ambulance Regarding a Fire or Illness, Dial 119 (no area code necessary; available on a 24-hour basis, free of charge)

When you call, give information in the following order:
1.Say whether you are calling to report a fire or to call an ambulance.
2.Give the location.
3.Give your name.
Notes:
1.The police/fire department will be able to reach the location quickly if you describe buildings nearby that can serve as landmarks when giving them the location.
2.When you hear the ambulance approaching, send someone outside to direct the ambulance. While you wait for the ambulance, if time permits, you should gather your health insurance certificate and some cash.