How Shinjuku City Is Handling the Novel Coronavirus
- Daily Life
- Consultations and Concerns
- Other Consultations
- Health and Medicine
- Health, Medical Care, Hygiene and Welfare
- Infectious Diseases and Immunizations
About Shinjuku City’s Handling Procedures
For information on how Shinjuku City is dealing with the novel coronavirus, please click
here.
About Coronavirus-Related Consultations
（１）Consultation and Inquiries concerning Infection and Health
| Consultations and inquiries | Consultation location/City Office desk |
|---|---|
| General consultations about the novel coronavirus | Ministry of Health, Labour and Welfare COVID-19 Call Center Phone: 0120-565-653 (English, Chinese, Korean, Portuguese, Spanish, Thai and Vietnamese) Hours: 9:00 a.m. to 9:00 p.m. (Thai available until 6:00 p.m., Vietnamese available from 10:00 a.m. to 7:00 p.m.) |
| Medical Information Service for Foreign Patients (Tokyo) Tel: 03-5285-8181 (English, Chinese, Korean, Thai, and Spanish) Hours: 9 a.m. to 8 p.m. | |
| Tokyo Metropolitan Multilingual Consultation Navi Tel: 03-6258-1227 (in easy Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Nepali, Portuguese, Spanish, Thai, Russian, Hindi, French and Indonesian; Burmese on Thursdays only) Hours: Weekdays, 10 a.m. to 4 p.m. | |
| Consultations Concerning Vaccinations (If you experience side effects after vaccinations) | Tokyo Metropolitan Government Coronavirus Vaccine Side Effects Hotline Tel: 03-6258-5802 (Japanese, English, Chinese, Korean Vietnamese, Tagalog, Nepali, Burmese (Myanmarese), Thai, French, Spanish, and Portuguese.) Hours: On a 24-hour basis |
| (For employees and users of food and beverage outlets with close contact) You can ask about preventive measures at the establishment and what to do if there is an infection. | Tokyo Metropolitan Moshi-Sapo (What-If Support) Call Center Tel: 0570-057-565 (in Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Nepali, Burmese, Thai, French, Portuguese and Spanish) Hours: 9 a.m. to 10 p.m. |
(2) About Financial Consultation and Support
For businesses and owners of companies, please click here.
(3) Other Consultation Services
① If You Have Problems Related to Businesses
When the management of a business becomes problematic due to the novel coronavirus, foreign residents should not be at a greater disadvantage than the Japanese simply because they are not Japanese. If you have any problems or concerns of this nature, please consult your local Labor Bureau Office, Labor Standards Inspection Office, or Hello Work office.
For more information, please visit the website of the Ministry of Health, Labour and Welfare.
To Foreigners Working in Companies (Multilingual)
② If you are concerned about domestic violence from your partner/spouse
| Shinjuku City Spousal Violence Consultation Support Center, DV Consultation Line Tel: 03-5273-2670 Hours: Weekdays, 9 a.m. to 5 p.m. (in Japanese) |
| Tokyo Women’s Plaza Tel: 03-5467-1721 Hours: Tuesdays, Thursdays and Fridays (except on national holidays) 1 p.m. to 4 p.m. (in English, Chinese, Korean, Thai and Tagalog) Website http://www1.tokyo-womens-plaza.metro.tokyo.jp/consult/tabid/256/Default.aspx |
| Cabinet Office DV Consultation＋(Plus) Tel: 0120-279-889 Hours: on a 24-hour basis (in Japanese) SNS (chat consultations) https://soudanplus.jp/en/index.html (in English, Chinese, Korean, Spanish, Portuguese, Tagalog, Thai, Vietnamese, Indonesian and Nepali) |
Multilingual Information
〇 Ministry of Justice (visa applications and support for everyday living for foreign residents)
https://www.moj.go.jp/isa/nyuukokukanri01_00154.html
This publication includes information on visa application for foreign residents.
In addition, you can download information in foreign languages here on continuing your job search if your employment was terminated or suspended.
〇 Ministry of Health, Labour and Welfare website (for foreign residents)
https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/koyou_roudou/koyou/jigyounushi/
page11_00001.html
This site offers multilingual information about various support programs useful to foreign residents having financial difficulties in everyday life.
〇 Prime Minister’s Office (countermeasures for the novel coronavirus)
https://www.kantei.go.jp/jp/headline/kansensho/coronavirus.html
You can download fliers in Japanese, English, Chinese and Portuguese here on cough etiquette and washing your hands.
〇 Tokyo Metropolitan Government (information on the novel coronavirus)
https://www.metro.tokyo.lg.jp/tosei/tosei/news/2019-ncov.html
Information on the novel coronavirus is available here in easy Japanese, English, Chinese and Korean.
〇 Tokyo Metropolitan Foundation “Tsunagari”
https://www.tokyo-tsunagari.or.jp/
You can download fliers and other information sources on COVID-19 in easy Japanese or foreign languages from this site.
June 5, 2024