Section in charge: Copies of Residence Records/Personal Seal Registration Certificates: Resident Registration Section, Family and Resident Registration Division
Section in charge: Certificates for Resident’s Tax: Collection Management Section, Tax Affairs Division

You will be able to obtain copies of your residence record, personal seal registration certificate, certificate of special city resident/metropolitan resident taxation (tax exemption), and certificate of special city resident/metropolitan resident tax payment at any convenience store, etc. across Japan that has a kiosk device (multifunctional photocopy machine). To use this service, you will need to have an individual number card (pages 9 and 10) loaded with user electronic certificates*.

○Stores Offering This Service
Shops such as Seven-Eleven, Lawson, Family Mart, Mini-Stop
However, this refers only to stores with a kiosk terminal (multifunctional photocopy machine).
○Hours
6:30 a.m. to 11 p.m. (except during December 29 through January 3 and system maintenance periods）
○Handling Fees
¥200 per copy (¥300 at the City Office service counter)

* The user electronic certificate certifies the user as the authorized person on the Internet. The certificate can be used as a means of confirming personal identification when logging in at a Mynaportal, or when using convenience store certificate-issuing services.

April 1, 2021