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Going to the Shinjuku City Office
Shinjuku City Office
●Shinjuku City Office
Open: Monday through Friday (except national holidays and December 29 through January 3) and the fourth Sunday of the month
Hours: 8:30 a.m. to 5 p.m. Note: Until 7 p.m. on Tuesdays and from 9 a.m. to 5 p.m. on the fourth Sunday of the month (Some matters cannot be handled after 5 p.m. or on Sundays because they involve other facilities. For more information, please contact the relevant service counter.)
Although the City Office handles various procedures for Shinjuku City residents, including foreign residents, the vast majority of staff members at service counters speak only Japanese. If possible, please visit the City Office with someone who can speak Japanese. The Foreign Resident Advisory Corner is located on the first floor of Shinjuku City Office. If you have any questions or concerns, please ask for advice.
The telephone number for the City Office is 03-3209-1111. The main switchboard operator will answer the call in Japanese. Please describe your situation or give the extension number slowly in Japanese. The operator will connect your call to the appropriate office.
Open: Monday through Friday (except national holidays and December 29 through January 3) Note: Branch Offices do not open on the fourth Sunday of the month.
Hours: 8:30 a.m. to 5 p.m. Note: Tuesdays until 7 p.m. (Some matters cannot be handled during this extended period. Please contact the City Office for more information.)
As local offices, these Branch Offices handle the collection of taxes and insurance premiums and issue the Mother and Child Health Handbook (Boshi Kenko Techo) and application forms for city/metropolitan housing.
Note: Please come to the Resident Registration Section, Family and Resident Registration Division at the City Office if you move to Shinjuku City from a foreign country and need to file a notification of your move; if you become a medium- or long-term resident and need to file a notification of your new status; or if you need an interpreter.
If you file any notification as a group (such as several families together), please call the Resident Registration Section, Family and Resident Registration Division at the City Office in advance.
●Shinjuku City Office
Address: 1-4-1 Kabuki-cho, Shinjuku-ku
●Enokicho Branch Office
Address: 85 Waseda-machi, Shinjuku-ku
April 1, 2023