新宿区 Shinjuku City

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Shinjuku City Official Website > Foreign Language Top Page > Procedures for Changes of Address and Taxes > Shinjuku City Office Main Building Service Counters Will Be Open on the Fourth Sunday of the Month

Shinjuku City Office Main Building Service Counters Will Be Open on the Fourth Sunday of the Month

Location City Office Main Bldg. 1F (a special service counter is set up on the first floor for National Health Insurance-related services and city tax certificates)
Note: If you come to the City Office, please use the Main Bldg. entrance/exit on the first floor.
Hours 9 a.m. to 5 p.m.
FY2017 Holiday Service Counter Days

Available Services
Procedures requiring confirmation with other facilities may not be handled. Please be sure to check the precautionary notes 1 through 5 in the chart below when completing procedures.

Services Available Section Responsible and Telephone Number
Resident registration Notification of moving in/out/within Shinjuku City, and change of household*1
Note: If information must be confirmed with the municipal office administering your previous address, your notification may not be processed. Notifications of moving into Shinjuku City from overseas cannot be processed.
Resident Registration Section, Family and Resident Registration Division (Main Bldg. 1F)
Tel: 03-5273-3601
(in Japanese)
Notification of address of foreign resident
Note: A residence card or special permanent resident certificate (or foreign resident registration card for those who have not yet converted their card to a residence card) is required.
Copies of residence records and certificates of registered items in residence records*1 & *2
Note: We cannot issue copies of residence records for residents of other municipalities.
Certificates of nonresidence
Application for and cancellation of personal seal registrations*3
Personal seal registration certificate*4
Applications to register to use automated issuing machines*3
Applications for and issue of basic resident registration cards
Note: In some cases, a card cannot be issued on the day you apply, depending on the documents verifying personal identification. Please call for more information. In addition, basic resident registration cards cannot be issued electronically.
Applications for and issuance of special permanent resident certificates
Application for and issue of special permanent residence

Note: The birth notification must have already been processed. Please call for more information.
Family registration Receipt of family register-related notification*5
Note: Confirmation of the content of the notification form will be done on the following business day.
Family Register Section, Family and Resident Registration Division, (Main Bldg. 1F)
Tel: 03-5273-3509
(in Japanese)
Cremation/reburial permits and city resident funeral discount
Copies of complete family registers or extracts of these registers, deleted family registers, or family registers created before the family registration system changed; certificates of registered items in family registers (or deleted family registers) for the entire (or part of) household; copies of address history (appendices of the family register)*1 & *2
Certificates of identification (a document showing that you are not an adult ward, etc.)*1
Certificates of nonregistration
National Health Insurance Procedures related to obtaining eligibility
Note: A certificate of loss of eligibility of social insurance [employee’s insurance] is required. If you do not have any dependents, a certificate of retirement can be used instead. If you come to the service counter with one of the single documents sufficient to confirm ID noted in “Documentation needed to confirm personal identification” in the precautionary note below 1, you can receive your health insurance card on the same day.
National Health Insurance Eligibility Section, Medical Insurance and Pension Division (Main Bldg. 4F), Tel: 03-5273-4146
(in Japanese)
Procedures related to loss of eligibility
Note: The health insurance certificate of the applicant’s place of employment is required. Foreign residents must also bring their residence card or special permanent resident certificate (or foreign resident registration card for those who have not yet converted their card to a residence card) and their passport.
City taxes Certificates of payment, taxation, and tax exemption*1
Note: only available to those with tax information from previously reporting their income
Collection Section, Tax Affairs Division (Main Bldg. 6F), Tel: 03-5273-4139
(in Japanese)

In some cases, if you do not sufficient documentation to confirm your personal identification, applications for notifications and certificates cannot be processed. Please be sure to call in advance to confirm details.
*1: Always be sure to bring documentation to confirm personal identification when you come to the service counter. If a proxy completes the procedures on your behalf, the proxy must have a proxy letter as well as documentation to confirm their personal identification.

Documentation Needed to Confirm Personal Identification

  • Single documents sufficient to confirm ID: A valid driver’s license, passport, basic resident registration card (with photo), Handbook for the Physically Disabled, residence card, special permanent resident certificate, or foreign resident registration card
  • When two documents are required to confirm ID: A valid health insurance card, Medical Care System for the Older Senior Citizen health insurance card, Long-term Care Insurance certificate, pension notebook, basic resident registration card (without photo), or student ID (with photo)

*2: Those who can apply are restricted to the applicant himself/herself or a family member living in the same household for a copy of the residence records; or a person listed in the family register or a spouse or blood relative of such (please bring documentation verifying the family relationship) for a copy of the family registry.
*3: For registration to be completed on the same day, the application must be filed by the applicant himself/herself in person, who must present one of the single documents sufficient to confirm ID noted in “Documentation needed to confirm personal identification” noted above.
*4: Please bring your personal seal registration card when applying for a personal seal registration certificate.
*5: If you come to the service counter to file a notification of marriage, divorce by consent, adoption, severing of ties by mutual agreement, or acknowledgement of paternal ties, or to request (withdrawal) nonacceptance of such notifications, please bring ID document(s) as listed in “Documentation needed to confirm personal identification” above.

FY2017 Holiday Service Counter Days
April April 23 (Sun.)
May May 28 (Sun.)
June June 25 (Sun.)
July July 23 (Sun.)
August August 27 (Sun)
September September 24 (Sun.)
October October 22 (Sun.)
November November 26 (Sun.)
December December 24 (Sun.)
January January 28 (Sun.)
February February 25 (Sun.)
March March 25 (Sun.)