- Shinjuku City Official Website > Foreign Language Top Page > Employment and Status of Residence > About the Foreign Residents Support Center’s Online Consultation Services
About the Foreign Residents Support Center’s Online Consultation Services
The Foreign Residents Support Center (FRESC) provides consultation services concerning visa status of residence and visa procedures online. If you would like to take advantage of these services, please apply via the Internet.
For more information on FRESC, please click here.
9 a.m. to 5 p.m. (Weekdays only; closed on Saturdays, Sundays, national holidays, and from December 29 through January 3.)
Easy Japanese, English, Chinese, Korean, Vietnamese, Nepali, Indonesian, Filipino, Thai, Portuguese and Spanish.
How to Apply
Please make your reservation using the designated reservation form:
Once your reservation is confirmed, you will receive an email stating the consultation date, time and URL. When the time you have reserved comes, please access the URL.
Note: If you use a smartphone or tablet, you will need to install the Calling app.
To download the Calling app, please click here.
August 15, 2021