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Shinjuku City Official Website > Foreign Language Top Page > Employment and Status of Residence > Foreign Residents Support Center

Foreign Residents Support Center

The Foreign Residents Support Center (FRESC) works with the service counters of various administrative offices to offer advice concerning visas, assistance for companies hiring foreign residents, and job-hunting guidance for foreign students.

FRESC Location

Yotsuya Tower 13F, 1-6-1 Yotsuya, Shinjuku-ku, Tokyo

Hours

9 a.m. to 5 p.m.
Note: Closed on Saturdays, Sundays, national holidays, and during the year-end/New Year’s holidays.

Telephone No.

0570-011000 (Navi-dial)
Note: For some IP phones and for calls from overseas: 03-5363-3013

Center Administrative Offices

● Immigration Services Agency (Information Disclosure Office)
Tel: 03-5363-3005
http://www.immi-moj.go.jp/news-list/kaiji_release.html

● Tokyo Regional Immigration Services Bureau (Resident consultation)
Tel: 03-5363-3025
Note: This line is solely for making reservations for consultations.
e-mail: Info-fresc@i.moj.go.jp
http://www.immi-moj.go.jp/soshiki/kikou/tokyo.html
Please click here for information about visa consultations.
You Can Consult the Immigration Officer at Foreign Residents Support Center! (PDF: Japanese, English, Chinese and Korean)
For information in Vietnamese, Tagalog or Portuguese, please click here. (PDF: Multi-language)

● Tokyo Legal Affairs Bureau, Human Rights Department (Human Rights Counseling)
Foreign-language Human Rights Hotline: 0570-090-911
http://houmukyoku.moj.go.jp/tokyo/

● Japan Legal Support Center (the JLSC, Houterasu)
(Provides information and legal consultation)

Tel: 0570-011000 (Japanese)
Tel: 0570-078377 (Other languages)
https://www.houterasu.or.jp/

● Japan External Trade Organization (JETRO)
(Consultation concerning highly skilled foreign professionals)

Tel: 03-3582-5203
e-mail: OpenforProfessionals@jetro.go.jp * This address is for consultation
https://www.jetro.go.jp/hrportal/

● Ministry of Foreign Affairs Visa Information (Visa consultation)
Tel: 0570-011000
https://www.mofa.go.jp/mofaj/toko/visa/index.html

● Tokyo Labour Bureau Consultation and Support Office for Foreigners
(Labor problems consultation)

Tel: 0570-011000
https://www.toukiren.or.jp/fresc/

● Tokyo Employment Service Center for Foreigners (Employment consultation)
Tel: 0570-011000
https://jsite.mhlw.go.jp/tokyo-foreigner/

For more information, please check the Foreign Residents Support Center website.
http://www.moj.go.jp/isa/support/fresc/fresc01.html

Foreign Residents Support Center Information

Japanese     http://www.moj.go.jp/content/001324081.pdf
Simple Japanese http://www.moj.go.jp/content/001324082.pdf
English      http://www.moj.go.jp/content/001324083.pdf
Chinese      http://www.moj.go.jp/content/001324084.pdf
Vietnamese    http://www.moj.go.jp/content/001324085.pdf

August 25, 2020