The Foreign Residents Support Center (FRESC) works with the service counters of various administrative offices to offer advice concerning visas, assistance for companies hiring foreign residents, and job-hunting guidance for foreign students.

FRESC Location

Yotsuya Tower 13F, 1-6-1 Yotsuya, Shinjuku-ku, Tokyo

Hours

9 a.m. to 5 p.m.
Note: Closed on Saturdays, Sundays, national holidays, and during the year-end/New Year’s holidays.

Telephone No.

0570-011000 (Navi-dial)
Note: For some IP phones and for calls from overseas: 03-5363-3013

Center Administrative Offices

● Immigration Services Agency (Information Disclosure Office)
Tel: 03-5363-3005
http://www.immi-moj.go.jp/news-list/kaiji_release.html

● Tokyo Regional Immigration Services Bureau (Resident consultation)
Tel: 03-5363-3025
Note: This line is solely for making reservations for consultations.
e-mail: Info-fresc@i.moj.go.jp
http://www.immi-moj.go.jp/soshiki/kikou/tokyo.html
Please click here for information about visa consultations.
You Can Consult the Immigration Officer at Foreign Residents Support Center! (PDF: Japanese, English, Chinese and Korean)
For information in Vietnamese, Tagalog or Portuguese, please click here. (PDF: Multi-language)

● Tokyo Legal Affairs Bureau, Human Rights Department (Human Rights Counseling)
Foreign-language Human Rights Hotline: 0570-090-911
http://houmukyoku.moj.go.jp/tokyo/

● Japan Legal Support Center (the JLSC, Houterasu)
(Provides information and legal consultation)
Tel: 0570-011000 (Japanese)
Tel: 0570-078377 (Other languages)
https://www.houterasu.or.jp/

● Japan External Trade Organization (JETRO)
(Consultation concerning highly skilled foreign professionals)
Tel: 03-3582-5203
e-mail: OpenforProfessionals@jetro.go.jp * This address is for consultation
https://www.jetro.go.jp/hrportal/

● Ministry of Foreign Affairs Visa Information (Visa consultation)
Tel: 0570-011000
https://www.mofa.go.jp/mofaj/toko/visa/index.html

● Tokyo Labour Bureau Consultation and Support Office for Foreigners
(Labor problems consultation)
Tel: 0570-011000
https://www.toukiren.or.jp/fresc/

● Tokyo Employment Service Center for Foreigners (Employment consultation)
Tel: 0570-011000
https://jsite.mhlw.go.jp/tokyo-foreigner/

For more information, please check the Foreign Residents Support Center website.
http://www.moj.go.jp/isa/support/fresc/fresc01.html

Foreign Residents Support Center Information

Japanese     http://www.moj.go.jp/content/001324081.pdf
Simple Japanese http://www.moj.go.jp/content/001324082.pdf
English      http://www.moj.go.jp/content/001324083.pdf
Chinese      http://www.moj.go.jp/content/001324084.pdf
Vietnamese    http://www.moj.go.jp/content/001324085.pdf

August 25, 2020