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Shinjuku City Official Website > Foreign Language Top Page > Living > Procedures When Moving Out

Procedures When Moving Out

If you plan to move out, you must notify the electric power company, the gas company, the water bureau, NTT and the post office at least two or three days in advance. On the day of your move, employees from the companies will conduct a meter check to close your account. Post offices will forward your mail to your new address (for one year).
Please remember to complete the following procedures:

  1. Resident registration—Family and Resident Registration Division, Shinjuku City Office
  2. National Health Insurance—Medical Insurance and Pension Division, Shinjuku City Office
  3. Driver’s License—Police Department

Inquiries:
●Change of address form for mail
Please obtain a change of address form at your local post office, complete it with the necessary information and mail the completed form.

●For information on driver’s licenses:
Shinjuku Driver’s License Renewal Center, Tel: 03-3343-2558
Koto Driver’s License Center, Metropolitan Police Department, Tel: 03-3699-1151
Samezu Driver’s License Center, Metropolitan Police Department, Tel: 03-3474-1374
Fuchu Driver’s License Center, Metropolitan Police Department, Tel: 042-362-3591

●Water services
Bureau of Waterworks, Customer Center, Tel: 03-5326-1100

●Electric power
Tokyo Electric Power Company, Tokyo Customer Center
•For moving out, contract renewal, or electric bills, Tel: 0120-995-005
•Power failures and other concerns related to equipment, Tel: 0120-995-007
•Other matters related to electric power, Tel: 0120-995-006
Note: If you contract with a company other than Tokyo Electric Power Company, please contact that company.

●Gas
Tokyo Gas Customer Center
Tel: 0570-002211
Note: If you use propane gas, please contact the particular propane gas company.

●Telephone services
NTT East, Tel: 116 (without area code)

April 1, 2019