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How Shinjuku City Is Handling the Novel Coronavirus
About COVID-19 Vaccinations
Please check from this page.
About Shinjuku City’s Handling Procedures
For information on how Shinjuku City is dealing with the novel coronavirus, please click
here.
About Coronavirus-Related Consultations
（１）Consultation and Inquiries concerning Infection and Health
| Consultations and inquiries | Consultation location/City Office desk |
|---|---|
| Consultations for residents having symptoms such as a fever, cough, phlegm, irregularity in the senses of taste or smell, or exhaustion. Note: If you have a regular doctor, please call him/her first for a consultation, and follow the instructions you’re given. |
Fever Telephone Consultation Center (Shinjuku City) Tel: 03-5273-3836 (in Japanese) Hours: Weekdays, 9 a.m. to 5 p.m. |
| Fever Consultation Center (Tokyo Metropolitan Government) Tel: (1) 03-5320-4592 (2) 03-6258-5780 (English, Chinese, Korean, Vietnamese, Tagalog, Nepali, Burmese, Thai, French, Portuguese, and Spanish) Hours:Available on a 24-hour basis |
|
| General consultations about the novel coronavirus Please contact us if you have concerns or questions concerning preventive measures, even if you do not have any symptoms. |
Shinjuku City Novel Coronavirus Telephone Consultation Center (Shinjuku City) Tel: 03-5273-3836 (in Japanese) Hours: Weekdays, 9 a.m. to 5 p.m. |
| Novel Coronavirus/Omicron Call Center (Tokyo Metropolitan Government) Tel: 0570-550571 (English, Chinese, Korean, Vietnamese, Tagalog, Nepali, Burmese, Thai, French, Portuguese, and Spanish) Hours: 9 a.m. to 10 p.m. 【Consultations for residents with a hearing disability】 Fax: 03-5388-1396 |
|
| 【Information on Medical Institutions in Foreign Languages】 Tokyo Metropolitan Health and Medical Information Center “Himawari” Tel: 03-5285-8181 (English, Chinese, Korean, Thai, and Spanish) Hours: 9 a.m. to 8 p.m. URL: http://www.himawari.metro.tokyo.jp/ |
|
| Tokyo Metropolitan Multilingual Consultation Navi Tel: 03-6258-1227 (in easy Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Nepali, Portuguese, Spanish, Thai, Russian, Hindi, French and Indonesian; Burmese on Thursdays only) Hours: Weekdays, 10 a.m. to 4 p.m. |
|
| Consultations Concerning Vaccinations (about vaccination procedures, locations, and the mailing of vaccination tickets) |
Shinjuku City Novel Coronavirus Vaccination Call Center Tel: 0570-012-440 Tel: 03-4333-8907 Fax: 050-3852-1343 (Help is available in Japanese, English, Chinese, Korean, Thai, Vietnamese, Indonesian, Tagalog, Nepali, Portuguese, Spanish, French, German, Italian, Russian, Malaysian, Burmese, Khmer and Mongolian) Hours: 8:30 a.m. to 7 p.m. |
| Consultations Concerning Vaccinations (If you experience side effects after vaccinations) |
Tokyo Metropolitan Government Coronavirus Vaccine Side Effects Hotline Tel: 03-6258-5802 (Japanese, English, Chinese, Korean Vietnamese, Tagalog, Nepali, Burmese (Myanmarese), Thai, French, Spanish, and Portuguese.) Hours: On a 24-hour basis |
| Consultation Concerning Antibody Cocktail Treatment | Tokyo Metropolitan COVID-19 Antibody Treatment Call Center Tel: 03-5320-5909 (Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Nepali, Burmese, Thai, French, Portuguese and Spanish) Hours: 9 a.m. to 5 p.m. For more information about the COVID-19 antibody cocktail, please click here. For multilingual information about the call center, please click here. |
| (For employees and users of food and beverage outlets with close contact) You can ask about preventive measures at the establishment and what to do if there is an infection. |
Tokyo Metropolitan Moshi-Sapo (What-If Support) Call Center Tel: 0570-057-565 (in Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Nepali, Burmese, Thai, French, Portuguese and Spanish) Hours: 9 a.m. to 10 p.m. |
(2) About Financial Consultation and Support
For individuals and families (households), please click here.
For businesses and owners of companies, please click here.
(3) Other Consultation Services
① If you are having difficulty due to the effects of COVID-19:
Please consult the FRESC help desk if you are facing difficulties such as your visa nearing its expiration, a lack of funds because you do not have work, or you are unable to return to your home country.
FRESC Help Desk
Tel: 0120-76-2029
Hours: Weekdays, 9 a.m. to 5 p.m. (closed on national holidays)
(in easy Japanese, English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Nepali, Thai, Indonesian, Tagalog, Burmese, Cambodian, Mongolian, French, Sinhalese, Urdu and Bengali)
For more information, please click here.
② If You Have Problems Related to Businesses
When the management of a business becomes problematic due to the novel coronavirus, foreign residents should not be at a greater disadvantage than the Japanese simply because they are not Japanese. If you have any problems or concerns of this nature, please consult your local Labor Bureau Office, Labor Standards Inspection Office, or Hello Work office.
For more information, please visit the website of the Ministry of Health, Labour and Welfare.
To Foreigners Working in Companies (Multilingual)
③ If you are concerned about domestic violence from your partner/spouse
| Shinjuku City Spousal Violence Consultation Support Center, DV Consultation Line Tel: 03-5273-2670 Hours: Weekdays, 9 a.m. to 5 p.m. (in Japanese) |
| Tokyo Women’s Plaza Tel: 03-5467-1721 Hours: Tuesdays, Thursdays and Fridays (except on national holidays) 1 p.m. to 4 p.m. (in English, Chinese, Korean, Thai and Tagalog) Website http://www1.tokyo-womens-plaza.metro.tokyo.jp/consult/tabid/256/Default.aspx |
| Cabinet Office DV Consultation＋(Plus) Tel: 0120-279-889 Hours: on a 24-hour basis (in Japanese) SNS (chat consultations) https://soudanplus.jp/en/index.html (in English, Chinese, Korean, Spanish, Portuguese, Tagalog, Thai, Vietnamese, Indonesian and Nepali) |
Multilingual Information
〇 Ministry of Justice (visa applications and support for everyday living for foreign residents)
http://www.moj.go.jp/isa/nyuukokukanri01_00154.html
This publication includes information on visa application for foreign residents.
In addition, you can download information in foreign languages here on continuing your job search if your employment was terminated or suspended.
〇 Portal site supporting foreign residents in everyday life (medical)
http://www.moj.go.jp/isa/support/portal/information_covid19.html
The site offers information on consultation windows for foreign residents or financial support.
〇 Ministry of Health, Labour and Welfare website (for foreign residents)
https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/koyou_roudou/koyou/jigyounushi/
page11_00001.html
This site offers multilingual information about various support programs useful to foreign residents having financial difficulties in everyday life.
For information on novel coronavirus symptoms and on local community consultation service counters, please click here.
〇 Prime Minister’s Office (countermeasures for the novel coronavirus)
https://www.kantei.go.jp/jp/headline/kansensho/coronavirus.html
You can download fliers in Japanese, English, Chinese and Portuguese here on cough etiquette and washing your hands.
〇 Tokyo Metropolitan Government (information on the novel coronavirus)
https://www.metro.tokyo.lg.jp/tosei/tosei/news/2019-ncov.html
Information on the novel coronavirus is available here in easy Japanese, English, Chinese and Korean.
〇 Tokyo Metropolitan Foundation “Tsunagari”
https://www.tokyo-tsunagari.or.jp/
You can download fliers and other information sources on COVID-19 in easy Japanese or foreign languages from this site.
〇 Cabinet Secretariat (novel coronavirus disease control)
https://corona.go.jp/
There are multilingual videos, posters, fliers and other materials about how to control the spread of infectious diseases. (Please select your language at the top of the website.)
November 5, 2022