Family Consultations

Section in charge: Development Assistance Section, Children and Family Division

Consultations are available concerning general interpersonal relationships in family life (such as marriage, divorce, and legal recognition of children).
Hours: Monday through Friday (excluding national holidays, etc.), 1 to 5 p.m.
Tel: 03-5273-4558

Consulting Room

Section in charge: Gender Equality Division
Tel: 03-3341-0801 (for interview reservations)
Tel: 03-3353-2000 (consultant)
Tel: 03-3341-0905 (male consultant)
Note: Saturday afternoons only.
Tel: 03-5273-3646 (Shinjuku City Office Annex 1 consultant)
Note: Mondays only.

Consultation staff is available to listen to various problems and work with you toward a solution. Consultation services are offered from Monday through Saturday at the Gender Equality Promotion Center. Consultation hours are 10 a.m. to 4 p.m. (closed from noon to 1 p.m.). Telephone consultation services are available until 3:30 p.m. On Saturday from 1 to 4 p.m., both male and female staff provide consultation. The services are also offered at Shinjuku City Office Annex 1 on Mondays. The services are free of charge. Reservations are required for consultations in person. For a telephone consultation, please call the consultant line directly.
In addition, the Gender Equality Promotion Center has a Reference Corner that collects and provides information in Japanese related to gender equality. The center also has classes for raising awareness.
Address: 16 Araki-cho, Shinjuku-ku
Closed: National holidays and during the year-end/New Year holidays

DV Consultation Hotline

Section in charge: Shinjuku City Spouse Violence Consultation and Support Center
Tel: 03-5273-2670
Fax:03-5273-2670

Violence caused by an intimate partner, such as a spouse or lover, is called domestic violence (DV). DV is a major infringement of human rights.
If you are involved in DV, specialized consultants are available for phone consultations. These consultations are free of charge, and all information will be kept strictly confidential. You can receive advice anonymously.
If necessary, you can also request personal face-to-face consultations.
Hours: Monday through Friday (excluding national holidays and during the year-end/New Year’s holidays), 9 a.m. to 5 p.m.

April 1, 2023