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Shinjuku City Official Website > Foreign Language Top Page > Insurance, Health Maintenance and Welfare > About Financial Consultation and Support Related to the Novel Coronavirus

About Financial Consultation and Support Related to the Novel Coronavirus

About Financial Support Programs

For Individuals

Program Consultation Desk
Financial Loans for Individuals
This is a special loan program offering urgent financial assistance and comprehensive support (for everyday living expenses) to households whose income has decreased due to a lack of employment/business resulting from the effects of the novel coronavirus.
For more information, such as on requirements and the application deadline, please click here.
For multilingual information on urgent loans of temporary funds, please click here.
Shinjuku Social Welfare Conference
Hours: 9 a.m. to 5 p.m.
(closed on Saturdays, Sundays and national holidays)
http://www.shinjuku-shakyo.jp/
(in Japanese)
Tel: 03-5273-3546
Fax: 03-5273-3082
COVID Infection Life Financial Difficulty Self-Reliance Support Benefit
This is available for households that cannot use the special case loan program for urgent small funds.
Note: As a rule, applications are only accepted by postal mail.
For more information, such as on eligibility requirements and application procedures, please click here.
For multilingual information on the self-reliance support benefit, please click here.
Shinjuku City Independence Support Benefit Reception Service Counter
(Life Support Section, Life Welfare Division)
Hours: 8:30 a.m. to 5 p.m.
(except Saturdays, Sundays, and national holidays)
Tel: 03-5273-4122
Fax: 03-3209-0278
Housing Security Benefit
This benefit, in an amount equivalent to the rent (a maximum ceiling applies; there are also income restrictions and other requirements), is available for residents at risk of losing their home due to unemployment.
Note: As a rule, applications are only accepted by mail.
For multilingual information on the housing security benefit, please click here.
Shinjuku City Living Support Consultation Service Counter
Hours: 8:30 a.m. to 5 p.m.
(excluding Saturdays, Sundays and national holidays)
Tel: 03-5273-3853
Fax: 03-3209-0278
Leave Support Fund and Allowance
This benefit is for workers who cannot receive wages (unemployment allowance) when the businesses they work for close or whose operations are suspended by order of the business owner:
For multilingual information on the leave support fund and allowance, please click here.
For more information, such as an outline and application procedures, please click here.
Ministry of Health, Labour and Welfare
Leave Support Fund and Allowance Call Center

Hours: 8:30 a.m. to 8 p.m.
(until 5:15 p.m. on Saturdays, Sundays and national holidays)
Tel: 0120-221-276
Tokyo Metropolitan Childbirth Support Programs
This program offers services and supplies to help with childrearing.
Eligibility: Parents/guardians of children born between January 1, 2021 and March 31, 2023.
For more information, please click here.
Children’s Medical Care and Allowance Section, Children and Family Division, Shinjuku City Office
Hours: 8:30 a.m. to 5 p.m.
(closed on Saturdays, Sundays and national holidays)
Tel: 03-5273-4546
Fax: 03-3209-1145
Illness/Injury Allowance
This allowance program is for residents who are members of the National Health Insurance system or the Medical Care System for the Older Senior Citizen system who are wage-earners but have not been able to work and receive wages due to the novel coronavirus.
① National Health Insurance
National Health Insurance Benefits Section, Medical Insurance and Pension Division, Shinjuku City
Hours: 8:30 a.m. to 5 p.m.
(closed on Saturdays, Sundays and national holidays)
Tel: 03-5273-4149
Fax: 03-3209-1436
② Medical Care System for the Older Senior Citizen
Tokyo Metropolitan Association of Medical Care Services for Older Senior Citizens
Hours: 9 a.m. to 5 p.m.
(closed on Saturdays, Sundays and national holidays)
Tel: 0570-086-519
From IP phones: 03-3222-4496

For Businesses

Program Consultation Desk
Small- and Medium-sized Business Consultation and Support
Mediation for emergency assistance to meet total amount of interest and warranty charges, safety net guarantee, crisis-related guarantee, and commerce and industry consultations.
For information on support available for small- and medium-sized businesses, please click here.
Industry Promotion Section, Industry Promotion Division, Shinjuku City Office
Hours: 8:30 a.m. to 5 p.m.
(excluding Saturdays, Sundays, and national holidays)
Tel: 03-3344-0702
Fax: 03-3344-0221
Subsidies to Cover Reduced Rent for Landlords of Shops
Landlords who reduce the rent for tenant shops whose revenues are suffering due to the novel coronavirus outbreak can obtain subsidies to cover part of the amount of the reduced rent.
For more information, please click here.
Shop Rent Reduction Subsidy Desk, Shinjuku City Office
Hours: 8:30 a.m. to 5 p.m.
(excluding Saturdays, Sundays and national holidays)
Tel: 03-5273-3554

 

Consultations and Inquiries about Shinjuku City Resident Tax and Health Insurance Premiums

Program Inquiries
Payment Consultation about Resident’s Tax Payment Section, Tax Affairs Division
Tel: 03-5273-4534
Fax: 03-3209-1460
Payment Consultation about National Health Insurance Premiums Payment Promotion Section, Medical Insurance and Pension Division
Tel: 03-5273-4158
Fax: 03-3209-1436
National Pension Issues Pension Section, Medical Insurance and Pension Division
Tel: 03-5273-4338
Fax: 03-3209-1436
Shinjuku Pension Office
Tel: 03-6278-9311
Payment Consultation about Long-Term Care Insurance Premiums Eligibility Section, Long Term Care Insurance Division
Tel: 03-5273-4273
Fax: 03-3209-6010
Payment Consultation about Premiums for Medical Care System for Older Senior Citizens Elderly Health Section, Elderly Health Division
Tel: 03-5273-4562
Fax: 03-3203-6083
Exemption/Reduction of National Health Insurance Premiums/Long-Term Care Insurance Premiums/Premiums for Medical Care System for Older Senior Citizens Shinjuku City Insurance Premium Exemption/Reduction Desk
Tel: 03- 5273-4189
Fax: 03-3209-1436
You can have the handling fees for various required documents (such as taxation/non-taxation/tax payment certificates and residence records) exempted to receive financial support related to the effects of the novel coronavirus. ① Resident Registration Section, Family and Resident Registration Division
Tel: 03-5273-3601
Fax: 03-3209-1728
② Collection Management Section, Tax Affairs Division
Tel: 03-5273-4139
Fax: 03-3209-1460

 

If you are having difficulty paying for utilities or have the financial worries

There is a postponement program you can take advantage of if you’re having difficulty paying your bills for utilities, such as electricity, gas and water, as well as bills for your mobile phone. For more information about the requirements, please call the company you have a contract with.

August 5, 2021