新宿区 Shinjuku City

Menu
Current Page
Shinjuku City Official Website > Foreign Language Top Page > Useful Information > The Shinjuku Consumer Life Center Can Help You Solve Your Problems

The Shinjuku Consumer Life Center Can Help You Solve Your Problems

The Shinjuku Consumer Life Center (Shinjuku City Office Annex 2, 3F, 5-18-21 Shinjuku) offers various consultation services related to consumer life for people who live, work or go to school in Shinjuku City. In addition, the Center publishes an information magazine called Kurashi no Joho (Information for Living), conducts various classes related to consumer life, and rents out books and DVDs.

Application/Inquiries Shinjuku Consumer Life Center, Tel: 03-5273-3830
Note: Consultations, inquiries and classes are in Japanese.
Consumer Life Consultatio
(telephone or in person)

Special Consultation for Multiple Debts (in person; on a reservation basis)

Date and Time Monday through Friday (except on national holidays and during the year-end/New Year holidays)
Telephone consultation: 9 a.m. to 5 p.m.
Consultation in person: 9 a.m. to 4:30 p.m.Note: You can consult a lawyer on Wednesdays only (in person; reservation basis). A consultant will listen to your problem in advance. Consultation hours are from 9 a.m. to noon and from 1 to 4 p.m.
Please consult the Shinjuku Consumer Life Center
Location Shinjuku City Office Annex 2, 3F
Program A consumer life consultant will offer advice and information for solving your problems with malicious business practices and difficulties in canceling contracts.
Although advice is given on negotiations, for complicated matters or if negotiations are difficult due to old age, the consultant will help mediate.
Consultation matters will be used as reference with personal information removed so that the National Consumer Affairs Center of Japan and consumer life centers across Japan can share these references to prevent the spread of malicious business practices.
A lawyer or city office staff member will help you organize your debts and offer advice for after you have settled your debts that suits your individual situation.

◆ Various Classes Related to Consumer Life
The city holds consumer classes and visiting lecture classes that will help you lead safer, more peaceful lives by informing you about problems related to consumer life and how to deal with them.
For more information, please consult the Shinjuku Consumer Life Center.

・Consumer Classes
Classes on diverse themes are cosponsored by consumer groups and companies in the city. Information on these classes is announced in “Koho Shinjuku (Shinjuku City News)” and the Shinjuku City website.

・Visiting Classes

A consumer life consultant is dispatched as a lecturer to workplaces, schools and community study groups to explain how to prevent consumer problems.

◆ Malicious Business Practice Damage Prevention Network
The Shinjuku Consumer Life Center is building a malicious business practice damage prevention network with the cooperation of companies that provide nursing care and consulting institutions in the city.
Through this network, companies that provide everyday life services for the elderly and disabled report malicious business practices they discover to the Shinjuku Consumer Life Center. The center spreads information on cases, announces warnings, and works to help resolve problems.
The reports and cooperative efforts of this network will help prevent damages and discover victims of these business practices early—such as the elderly, who are frequently the targets of such malicious practices—and hopefully prevent the spread of cases and provide relief for the victims.