Shinjuku City Office

Open Days: Daily except Saturdays, Sundays, national holidays and from December 29 through January 3.
Office Hours: 8:30 a.m. to 5:00 p.m.
Note: Until 7 p.m. on Tuesdays (There are some affairs that are not handled due to relations with other facilities. For more information, contact the particular service counter.)

Although the City Office handles various procedures for Shinjuku City residents, including foreign residents, the vast majority of staff members at service counters speak only Japanese. It is a good idea to go with someone who can speak Japanese, if possible. The Advisory Corner for Foreign Residents is located on the 1st floor of Shinjuku City Office. If you have any questions or concerns, please ask for advice.

The telephone number for the City Office is 03-3209-1111. The main switchboard operator will answer the call in Japanese. Please describe your situation or give the extension number slowly in Japanese. The operator will connect your call to the appropriate office.

Branch Offices

Open Days: Daily except Saturdays, Sundays, national holidays and from December 29 through January 3.
Office Hours: 8:30 a.m. to 5:00 p.m.
Note: Until 7 p.m. on Tuesdays (There are some affairs that are not handled. Please make contact for more information.)

As local offices, these branch offices handle the collection of taxes and insurance premiums, and issue the Mother and Child Health Handbook (Boshi Kenko Techo) and application forms for city/metropolitan housing.

Shinjuku City Office and Branch Offices

April 1, 2023